Cassis Tangerine Pepper
MAAT: 90 ml
Cassis Tangerine Pepper
We do our best to ship the goods you have ordered as soon as possible. The delivery time of goods can be found on the product page. Once we ship your product it takes 4-7 business days to receive it depending on your delivery adress. This is done by UPS, PostNL or DPD. The times at which they deliver packages are from Monday to Friday from 10:00 am to 5:00 pm
With every order you will receive a Track & Trace code. You can use that code to track your package. Sometimes it can happen that the code is not recognized on the website. This often happens because the code has not yet been processed. Usually you can simply follow the package the next day.
It may happen that the customer is not present when our driver comes along to deliver the package. In this case the mail deliverer will come back the next day to try again.
Please contact us immediately, this can be done via the contact form or by phone. By default, all packages are registered and insured by registered mail. After reporting of loss or theft during the shipment, we start an investigation.
If you cancel this contract, we will reimburse all payments you have received from us, including the costs of delivery (except for the additional costs that arise if you choose a different type of delivery than delivery other than the cheapest standard type offered by us), without undue delay and in any case not later than 14 days from the day on which we are informed about your decision to cancel this contract.
End of the cancellation period:
The end date is the end of 28 days after the day on which you receive the Product. For example: if we provide you with a Dispatch Confirmation on 01 January and you receive the Product on 03 January you may cancel at any time between 1 January and the end of the day on 31 January.
a) refund you the price you paid for the Products. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a brick and mortar shop;
b) refund, where the full order is returned, any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer (provided that this is a common and generally acceptable method). For example, if we offer delivery of a Product within 3-5 working days at one cost but you choose to have the Product delivered within 1-2 working days at a higher cost, then we will only refund what you would have paid for the cheaper delivery option;
c) make any refunds due to you as soon as possible and in any event within the deadlines indicated below:
a. if you have received your Product and we have not offered to collect it from you: 14 days after the day on which we receive the Product back from you or, if earlier, the day on which you provide us with evidence that you have sent the Product back to us. For information about how to return a Product to us ee below;
b. if you have not received the Product or you have received it and we have offered to collect it from you: 14 days after you inform us of your decision to cancel the Contract.
a) then you must return it to us without undue delay (and in the meanwhile retain possession of the Products and take reasonable care of them) and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract. You must send it back accompanied with the returns note, to the below address: Fulfilment Center – Hall 3, Prof. Asserweg 12 E, 5144 NC Waalwijk, The
b) Unless the Product is faulty or not as described (in this case see below), you will be responsible for the cost of returning the Products to us. We do not accept returns with delivery charges due.
Advice Bureau or Trading Standards office.
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